228 complaints closed in last 12 months I literally HANDED the bus driver my luggage, had a short conversation with him, so he knew my face. Greyhound Lines, Inc Check their website for these events. Greyhound personnel said that, as a result, the acquaintance would not be allowed to board the bus. Rip-off!! If While I was in Vicksburg, due to covid 19 they aren't allowing people to stay inside the building for layovers. The customer reviews evaluate Greyhound service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. If you booked a ticket and forgot to add your Road Rewards membership number, don't worry - you can still claim your points as long as you submit the online form before you travel. 8 a.m. - 7 p.m. Central Time, Monday - Friday Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. ConsumerAffairs is not a government agency. See reviews below to learn more or submit your own review. Don't demand big things while paying little. All their buses include toilets, and reclining seats. Every time I email them I get a standard answer letter, also with my name misspelled. We are in the middle of an ongoing global pandemic and they are still filling their buses. Find out more about the baggage process and what to expect in terms of resolution: If you’ve lost something on the bus or at the station, submit a lost item claim form. Called them this morning and received the WORST service ever. WOULDN’T REFUND MY MONEY BECAUSE OF “THE TYPE OF TICKET I PURCHASED”. Sign up to receive our free weekly newsletter. For customer Service: Tom Hanks and World War II seems like a winning combination but Greyhound is a gaunt, CGI-heavy distraction. Get buying tips about Transportation and Rideshare Apps delivered to your inbox. I was travelling from Shreveport to Memphis. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Greyhound Package Express ranks 28 of 1390 in Transportation and Logistics … Child traveling solo? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Safety is really important to us, so thanks in advance for letting us know. Public Transportation Greyhound is Horrible. Use our online form to give us a few details about your needs and we'll get in touch with an answer. Have a look at our dedicated page: We have a lot of info right here on the website about traveling with a wheelchair or mobility scooter. If you're having trouble, just give the Road Rewards team a call and they'll help you out. Given this volume, we ask that you call 214-849-6275 and contact the agency that best meets your needs. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. All Rights Reserved. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. On my way to grossing 98k, at least. Marketing/Media Proposals Each year, Greyhound Canada receives hundreds of requests to review proposals from Marketing and Media agencies as well as worthy charitable causes. Box 660691, MS 470 Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. We want to make sure all our customers have proper access to Greyhound services, information and benefits. Buses leaving from: Earliest, Number of transfers: Any, Bus lines: All By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If you live in the United States, the data controller for the I spoke to 2 different girls from customer service and I was upset that I wasn’t told that the bus had been canceled. And I demander a FULL REFUND for both fares that I had scheduled. Greyhound accepts cash and traveler’s chèques as well as Visa, MasterCard, American Express, Interact and Diners Club. I need management to please contact me. Greyhound recycling Greyhound recycling These are a joke if you read my last review my dads contract was changed without his consent, it went from €49 to €182 a … Resolved Greyhound of Canada — discrimination against the disabled. I resell vintage furniture and home decor and need a ground shipping option that is not horrifically overpriced. Unexpected ways to experience this iconic city. Run & Hide. Register Sign in. Answer 1 of 3: On Wednesday January 23, 2013, I purchased a same-day return ticket to travel on Greyhound Canada from Toronto, ON to London, ON. Enjoy reading our tips and recommendations. I sat on the bus for 15 minutes before we left. Find out about our different fares, payment options and discounts. 568 reviews of Greyhound Bus Lines "Due to the Amtrak brake issues, took the bus for the first time ever to Boston and it was a pleasant experience for the most part. Research complaints at our website. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I watched as one of the drivers was borderline yelling at a man for using the app instead of a paper ticket stub. Greyhound ranks 103 of 449 in Transport category. Drop us a line using our online Road Rewards Inquiry form. This was an awful, stressful, uncomfortable experience and I am NEVER riding with greyhound ever again. 568 reviews of Greyhound Bus Lines "Due to the Amtrak brake issues, took the bus for the first time ever to Boston and it was a pleasant experience for the most part. I once again had a terrible experience and will NOT be traveling with Greyhound again. Having trouble? Also, my mom asked to speak to a supervisor and we were put on hold only to speak to the same incompetent worker who later hung up on us when she was supposed to be getting her supervisor. Greyhound Canada Customer Complaints information. Resolved Greyhound Package Express — lost and domages. Today, MCI builds some of the best charter buses on the road. The bus was scheduled to depart at 8:30am and arrived in London at 10:50am. Salaries posted anonymously by Greyhound employees. Mitch Geller. Greyhound Package Express Overview Greyhound Package Express was first mentioned on PissedConsumer on Sep 26, 2016 and since then this brand received 2 reviews. I think the bus gets a bad rap but on these Northeast routes, it's not the drifters types taking it and when you can go direct, it's really a pleasure and as fast as train or plane, considering everything. 1800SAFEBUS1 8 0 0 SAFE BUS Lots of great deals and discounts no matter your destination. Greyhound receives a 1 but it deserves … Greyhound is. I arrived at my destination and my bags were not on the bus. Menu & Reservations Make Reservations . Worst part is NO is available for questions! Recent recommendations regarding this business are as follows: "Horrible service", "At this point not sure I’m very upset", "Stay the *** away from Greyhound or the worst". Valid for 24 hours. This has been since 9-21-20. All you want to know about Greyhound Canada Customer Complaints. You can learn all about Road Rewards benefits and how the program works. Please enable them to search schedules and experience the full benefits of Greyhound.com, Assistance for Customers with Disabilities. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. I've been a Greyhound customer some 8 years. However I don’t understand how they figure you have so much legroom. Greyhound Canada Transportation Corp. 1111 International Blvd, Ste. Home Canada Sask. I have only traveled with Greyhound once before and has not return as I had a terrible experience. This is extremely unsafe during a pandemic and it shows the bus does not care about the safety of their passengers at all. I had emailed Greyhound Canada twice, using their online form. The bus ticket was delayed 24 hrs so I found my way to my destination another way but I having a hard time trying to get them to get me home. Greyhound Lines, Inc. PO Box 660362-0362 Dallas, TX 75266-0362 If your English is limited…that's ok! See why Jason’s job is the adventure he dreamed of as a kid. In Canada, Greyhound offers spacious and comfortable buses with routes in Quebec, Ontario, and British Columbia. So if your Your confirmation number was emailed to you after you made an online booking. We came to the conclusion that this was a competitor or malicious individual writing a false review Greyhound … Bus, greyhound, railway station Jasper, perspective, deepness, evening tuning, Canada, province, Alberta, Jasper National Park, Rocky Mountains, Jasper, Historic Greyhound Bus Station now the Freedom Riders museum for civil rights exterior in Montgomery, Alabama United States. Running a news story on Greyhound or want to use a Greyhound bus in a film or television production? P.O. Save on games, concert tickets, and other exciting events. Run & Hide. Find and read all the latest Greyhound reviews from fellow bus travelers. If you're experiencing a problem with your Road Rewards account, you might find the answer in our FAQs. Greyhound was the only option for my destination, so I selected to travel with them from New York, NY to Mt Laurel, NJ. Greyhound receives a 1 but it deserves … Greyhound is. These verified Greyhound reviews have been submitted from real customers who booked their Greyhound tickets on GotoBus.com. 260 Greyhound reviews. I booked far in advance to avoid any mishaps, but here we are. I had to switch busses in Nashville, Tenn. 1,052 reviews from Greyhound employees about Greyhound culture, salaries, benefits, work-life balance, management, job security, and more. If you’d like to speak to someone about your rights as a Greyhound customer or to make a complaint, please call us at 1-800-752-4841 (TTY/TDD) 1-800-345-3109 or email us at ADA.support@greyhound.com. The driver told us to go in the terminal and our bags would be transferred. customer service. Find Greyhound bus reviews, and book the best bus for your next trip. How can you simply look over and look away from a situation like that. It took over 30 minutes to board all passengers, there were ZERO social distancing when boarding, the bus became crowded, and Greyhound was FORCING passengers (who do not know each other) to sit next to one another. Box 660362 If your baggage is damaged, find out if you’re entitled to compensation before you get in contact. Thank you, you have successfully subscribed to our newsletter! Greyhound Rating & Reviews 1102 Reviews Find and read all the latest Greyhound reviews from fellow bus travelers. Pros 1) Annual salary in Canada. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. Travel with Greyhound Canada. I was then told that there was no further updates on the arrival time that the bus should be there at 5:37AM as noted. Because I arrived 20+ minutes early as permitted. This is a waste of human morals. No one responded to my email, not even a confirmation. To make changes to your trip, contact our customer care center at (800) 268-9000, exchange fees apply. Buy tickets at a Greyhound agency: In addition to our major terminals Greyhound offers ticket services at independent agents across Canada. This company is not yet accredited. Said trip for my daughter was supposed to be 20 hrs and she got to destination in 38!! Even the man I spoke to on the phone when I first found out my bags were gone was so rude. 25 Greyhound Canada reviews. My whole trip was delayed due to the lack of communication from this company. 47 reviews of Greyhound Package Express "Okay, well this is a weird one to review,but I feel I must enlighten the precious few looking for inexpensive shipping options for large items. Nate's Grade: B. Nate Z Super Reviewer. I hope I don't have a situation to need to take greyhound in the future. And Discrimination Is an issue! All Greyhound Only We partner with many regional bus lines to get you to more destinations. Head over to our dedicated media site for the latest Greyhound news including press releases, media assets, and our company facts & figures. You can enter the last name of any passenger on the booking.. Having trouble? I called at 3:58AM to see if the bus was running late and I was told by a representative that the bus was rescheduled to arrive at 5:37AM. Use our online form to tell us a few details about your needs and we'll get in touch with an answer. The one thing they improved since 2014 my last time on greyhound is to become even worse than ever before. We value your privacy. Its location on this page may change next time you visit. The complaint has been investigated and resolved to the customer's satisfaction. The only reason I gave 2 stars instead of one is that the people I interacted with in person during the trip were so nice. So, I had to sit outside while it was over 90 degrees outside (real feel said it was 100) for five hours. My brother located a flight that 12 reviews of Grey Save Greyhound Adoptions "This isn't a physical shelter but rather a network of foster families and other volunteers which covers a wide area of Southern California. For more information on Greyhound's civil rights program and the procedure to file a complaint, you may contact customer service at 214-849-8966 or you may write to … I went back to my hotel and returned at 5:15AM where I then began to call customer service again to assure that the bus was going to arrive on time. This was my FIRST AND LAST TIME riding with Greyhound. You can use either your email or Road Rewards Member ID number to sign in. Call us: I have asked a particular question and after at least 4 or 5 times have not gotten an answer. The film debuts on Apple TV+ on July 10. Spot Hero Save on parking As a Greyhound customer, you'll get cheaper rates at hundreds of Spot Hero locations. Our content is intended to be used for general information purposes only. The woman I spoke with tried to take some contact information from me, but seemed to have difficulty understanding everything that I was saying, and I had to repeat myself continually. If there are lots of you traveling together, you can get door-to-door service when you charter a Greyhound bus. Unsubscribe easily. When I arrived in Vicksburg MS for my transfer he informed me that they took my luggage off of the bus and left it in Shreveport because it didn't have the right tag. Get real! Juan Aldama Sur 924 (1-800-723-3287)1 8 0 0 7 2 3 3 2 8 7. Greyhound Lines Customer Service, Complaints and Reviews https All Information about South Africa Greyhound … P.O. My experience with Greyhound was absolutely horrible. Most cases to escalate than to help or provide assistance in any way or reason. Rip-off!! Consumer complaints and reviews about Greyhound Bus. To whom it may concern, We purchased tickets from Greyhound Canada (Calgary) on June 27, 2010 for a return trip to Creston, B.C. Parts 37 and 38, against Defendant Greyhound Lines, Inc. (“Defendant” or “Greyhound”). confident private buses will fill Greyhound gap despite accessibility complaints The last Greyhound bus in the west has passed through Regina for a final time. They deserve a zero rating from me! Canada - Greyhound Canada - My mother and I are planning a trip to Calgary from the Seattle area next year. Greyhound will investigate all complaints and will make every effort to respond within 30 days. 12 likes. 1-800-752-48411 8 0 0 7 5 2 4 8 4 1 Get Greyhound Package Express customer service help. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. I would like Angela, Angelica, Angelic, whatever her name is to be reprimanded for her failure to assist me and for hanging up on us. This is unacceptable business practice. Need a place to park? Got a question or need to speak to us about something? Get more info on our Children Traveling page.. For groups of 10+: To make a group purchase, please call 1-844-GRP-TRIP (1-844-477-8747) for assistance!There's only space for 2 wheelchairs on each bus. You can enter the last name of any passenger on the booking. They REFUSED TO HELP ME. I had to cancel my flight and both buses due to this catastrophe. ... Greyhound Canada. After that, Greyhound is no more. All three agents told me that I need to go in person to purchase the ticket and the ticket that I purchased online is non-refundable and my son cannot use it. My bags are still gone. Reviews from Greyhound employees about Greyhound culture, salaries, benefits, work-life balance, management, job security, and more. Find and compare reviews for Greyhound Canada locations in Canada | Greyhound Canada 850 16 St SW, Greyhound Canada 35 Ainslie St S, Greyhound Canada 154 Front St E, Greyhound Canada 265 Catherine St, Greyhound Canada 101D Main St On Busbud, you'll be able to find useful information such as Greyhound Canada contact details in case you need to get in touch with them. Get directions, reviews and information for Greyhound Canada in Vancouver, BC. This time I was told that the bus had been canceled and that I wouldn’t be able to book another bus until the following day. Your confirmation number was emailed to you after you made an online booking. Greyhound ranks 103 of 449 in Transport category. My only complaints are that we would appreciate a calender to tell us which week is which (GR/Br v. Gr bins). We have recieved no phone calls or formal complaints, and no response from this reviewer. Wednesday was the final day Greyhound buses ran west of Sudbury, Ont., leaving rural residents across the province and Western Canada in limbo. You can send a package or ship excess baggage through Greyhound Package Express. For safety reasons, you can't buy unaccompanied child tickets online. The driver tells you they will transfer your baggage but when it’s lost it’s not their responsibility. Call us at 1-800-268-9000. The trip and people I interacted with was fine. You'll see more info in fare details. (1-844-477-8747)1 8 4 4 4 7 7 8 7 4 7, Open 6 days a week. Check out our featured destinations for some travel inspiration. For more information about reviews on ConsumerAffairs.com please visit our During these times, Greyhound needs to make sure every passenger has their own seats. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. This was an extreme inconvenience for me and I am furious. Are you a business interested in setting up a travel account with Greyhound? @!%*). Pre-purchase parking near our locations to save a bundle. We give you access to all available Greyhound Canada bus routes to faciliate your Greyhound Canada bus bookings. Everything was fine upon boarding in New York; however, things got out of control during the pit-stop at Newark, NJ. Have a look before you call. A free inside look at company reviews and salaries posted anonymously by employees. Greyhound provides services to users throughout the United States, Canada, and Mexico. Still a mostly regulated industry up here. 700 Burlington, Ontario L7L6W1 1) Stuart Kendrick (Senior Vice President Greyhound Canada) stuart.kendrick@greyhound.ca 2) … Texarkana isn't a typical bucket list destination, but it's my musical inspiration. This didn’t work for me since I have a flight to catch at 9:45AM in Boise, ID. I had a bus scheduled to leave at 3:55AM in Burley, ID. The most aggressive rude unnecessary treatment by majority of drivers and staff. Yes I have gotten a Greyhound bus ticket from Greensboro NC to Paducah Kentucky and unfortunately the weather stopped the bus at Atlanta Georgia. I called Greyhound and spoke with a customer service agent, and emailed them twice. Share Report Copy. Get the best available deal by using a promo code to obtain Greyhound Canada discounts on tickets. 24 Greyhound Canada reviews. Contact us for lost baggage, online or at any greyhound station. See ways to pay and how to get your ticket. If your baggage is damaged, find out if you’re entitled to compensation before you get in contact. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Greyhound of Canada Complaints & Reviews. Book on Greyhound.com or our Greyhound mobile app with peace of mind and ticket flexibility. Copyright © 2021 Consumers Unified LLC. Unbelievable. How do I know I can trust these reviews about Greyhound? Part 36 and 49 C.F.R. Get Greyhound bus tickets online and compare prices, bus schedules, stations and more. ... Nico2185 — Vancouver, BC, Canada. Call us toll-free to book your ticket over the phone ($20 fee applies). Once you've confirmed that you qualify for a refund, use our online for to submit a refund request. New Jersey's Resort City with Something for Everyone. I was just trying to get him home to take care of him. My brother located a flight that would get me home quicker ! Greyhound wheelchair access: A modern fleet of ADA accessible buses can take you to some 3,800 destinations across the United States, Canada and Mexico. A free inside look at company reviews and salaries posted anonymously by employees. Unsubscribe easily. They deserve a zero rating from me! The ticket was non-refundable. The employee at the terminal in Shreveport was incredibly unhelpful when I asked her questions, and because of that my baggage was left in Shreveport because I did not know to get the tag changed from Shreveport to Memphis. I feel powerless in resolving this as my questions and claims have been fully dismissed. This can also be your reservation number if you chose to reserve online and pay with cash. Greyhound Canada Transportation GREYHOUND CANADA TRANSPORTATION CORP. 877 GREYHOUND WAY S.W. Check out our dedicated media page to inquire. 1) Annual salary in Canada. We value your privacy. 8 a.m. - 4 p.m. Central Time, Saturday. She (was not only not wearing a face mask but was also very rude to everyone who came in and spoke to her) called Shreveport terminal and they said they would send the bag on the next bus and she would change the tag to say Memphis when it arrived there, and she would put it on the bus to Memphis and I would get it this evening (9/10). The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Greyhound complaints, Langley, British Columbia. Call us at 1-800-268-9000. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. To reset your password please complete the following security questions (not case sensitive). Call us: An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. Commercial Services & Corporate Travel: Be the first one to find this review helpful. Our commercial team can help you arrange everything. I purchased a Greyhound ticket for my son through a third party website called Wanderu. I rarely travel under the pandemic, but had to this time due to personal matters. Contact us for lost baggage, online or at any greyhound station. which we intended to make on July 23, 2010 (as indicated on the tickets themselves). I purchased a ticket to go back to my home state to care for my son who is ill due to COVID-19! For groups of 5 or more please call us at 1-844-477-8747. Unsubscribe at any time. I am a wheelchair bound man. Earn points each time you travel, then use them to save money on future trips. The only other place you're going to do that without a formal education, is the oil patch, or a public sector job with crazy amounts of overtime. Pros. In a double blow for commuters, Citiliner routes are also being pulled from the schedule: “Greyhound and Citiliner are closing operations. Use 8-15 characters, including both letters and numbers. We were thinking of taking the Rocky Mountaineer, but the cost is … Results list is now filtered. Greyhound was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 995 reviews. These verified Greyhound reviews have been submitted from real customers who booked their Greyhound tickets on GotoBus.com. Find out more about the baggage process and what to expect in terms of resolution: Mexico. I had a bus scheduled to leave at 3:55AM in Burley, ID. I am infuriated that they did not tell me when there was plenty of time for me to get the tag changed. Open 7 days a week 24 hours a day. Still a mostly regulated industry up here. Greyhound is a North American bus company offering an extensive network of bus routes in Canada, the United States, and Mexico. Greyhound is the largest operator of intercity bus transportation in North America, serving 3,800 stops across the United States, Canada … A free inside look at Greyhound salary trends based on 334 salaries wages for 169 jobs at Greyhound. Next, I talked to the lady working the tiny station in Vicksburg. Resolve your complaint. The complaint has been investigated and resolved to the customer's satisfaction. Dallas, TX 75266-0691. FAQ. A free inside look at company reviews and salaries posted anonymously by employees. I personal witnessed the worst abuse on passenger both able body and even worse to disable. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. Find great hotel deals for your next trip. Greyhound is committed to protecting your rights. It will be my only and last resort short of walking that I consider first before I would. I purchased a ticket to go back to my home state to care for my son who is ill due to COVID-19! 1-844-GRP-TRIP1 8 4 4-GRP-TRIP You'll find info for your journey and answers to most common questions right here on our website. Have your bus route information and reservation number handy (it will help us track the specific bus and driver). Col. Centro, Monterrey N.L. You can find contact details for Greyhound Lines above. I think that Greyhound does a great job with both recycling and overall performance. In late November I purchased a bus ticket online .. realized the name was spelt incorrectly & called Greyhound can't always be perfect and at the same time keep down price of tickets. They often have representatives and dogs at local area pet stores as well as quarterly social events where adoptable dogs are present. Reviews from Greyhound employees about Greyhound culture, salaries, benefits, work-life balance, management, job security, and more. Choose from the list below so we can get you to the right team. §§ 12181-89, as amended, and its implementing regulations, 28 C.F.R. Their customer service is TERRIBLE. I was never asked for my son's birthdate. Greyhound Board of Great Britain Genesis House, 17 Godliman Street London, EC4V 5BD Press Enquiries press@gbgb.org.uk Complaints GBGB will receive complaints in confidence from anyone concerned about a possible . At least 1 capital letter and 1 special character (e.g. I understand rules...but that’s uncalled for. I could’ve went with Salt Lake Express instead since they had available fares at that time. A link has directed you to this review. 1,473 complaints closed in last 3 years. Original review: Jan. 8, 2021. Greyhound is an exciting experience, not much of an actual story, but it might be the most "dad movie" of 2020 if your father is anything like mind.
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